![]() The phone call log template or worksheet you use makes a big difference in determining what information you save. In the case of sales teams and contact logs are especially important for keeping track of prospect and client information, any changes in client relationships, and other important data that can directly impact their customer experience.īut not all call logs offer the same information you need across roles, industries, and fields. They let you keep track of who you spoke to, how long the call went for, and often even client information. Whether you’re a small business or a larger enterprise, if you have a lot of incoming or outgoing calls each day, you know how important call logs or communication logs are.
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